Awesome staff. Paul Miller was a great guy and knew everything about the cars we bought. Everything he told us was consistent with the research we had done on our own He walked us through the process step by step answering all our questions on the spot.
I purchased a 2018 Grand Cherokee at Oxmoor Chrysler sold to me by salesman Edelin Whitehall. Ed was very courteous and acted in a highly professional manner. I never felt pressured and Ed was qualified in every way. He was very knowledgeable about the vehicle and answered all of my questions. I would recommend your dealership to anyone who questions me about my car buying experience at Oxmoor Chrysler.
Great and quick A+ See Paul Miller
I brought my vehicle to Oxmoor Chrysler with a completely destroyed engine due to water ingestion. I met with the service manager, Shawn to discuss my options for repairs. Shawn took time from his schedule to explain in detail exactly what my vehicle needed as well as suggest all options available to me. He went over pricing for all parts and labor in advance and warned me of possible issues that might arise once the vehicle was inspected. Shawn was professional and courteous at all times. I was particularly impressed by the technical descriptions he gave. He explained the repair process without talking down to me or overwhelming me with mechanical jargon. As the repairs progressed Shawn kept me informed with phone calls and text messages. Once all the parts arrived for replacement he even invited me to the garage to inspect my car and to speak with the technician doing the actual work. Casey, the technician showed me the damages he found as well as the new engine and accessories he was replacing. Casey also took the opportunity to accomplish two very important safety recall items. It was very obvious that Casey was an expert mechanic and realized the importance of getting the job done correctly. Both Shawn and Casey commented that they were repairing and treating my vehicle as if it were their own. I can say for certain that this is exactly what I observed. My car was repaired perfectly and returned to me running better than new. The dealership included a complimentary in-depth safety inspection of my entire vehicle. When I retrieved my car, Both Shawn and Casey met with me to explain exactly what had been done and how to avoid any issues in the future. The car was cleaned, waxed, and detailed. It looks brand new again. Overall I could not be more pleased with the service I received and the courtesy I was afforded. The price quote given to me was the exact price I was charged. I would highly recommend Oxmoor Chrysler to anyone in need of repairs on their vehicle. The courteous staff made my unpleasant situation bearable and I commend the dealership for maintaining such a professional and educated maintenance department.
I had a great experience with Oxmoor Chrysler Dodge and Cary was very helpful in assisting with my decision to buy a new card. He was knowledgeable and professional. I will definitely recommend this dealership to others.
Since getting my slightly pre-owned Dodge RAM 1500, I’ve been bringing it to Oxmoor CDJR for service. Every time the folks there have been super nice and helpful. Always do a good job and answer any questions I have. Highly recommend.